LEGAL · PRIVACY
Privacy Policy
This privacy policy explains what personal data FDE Masters by Brolly collects through this website, forms, WhatsApp and analytics, why we collect it, how long we keep it and the rights you have under India’s Digital Personal Data Protection Act, 2023.
Who we are and scope of this policy
FDE Masters by Brolly (“FDE Masters”, “we”, “us”) is a training institute operated by [PLACEHOLDER: legal entity name], part of the Brolly Group, with its campus at [PLACEHOLDER: campus address], near JNTU Metro, Kukatpally, Hyderabad, Telangana. This policy applies to fdemasters.com, our enrolment and demo forms, WhatsApp and email communications, our learner portal and our classroom and online programs.
Last updated: 7 October 2026. We may update this policy from time to time; the current version is always published at /privacy-policy/ with the date of the last change.
Personal data we collect
We collect only what we need to respond to you, run our programs and meet legal obligations.
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Contact and enquiry data you submit through forms, WhatsApp, phone or email: name, phone number, email address, city, current role or education, work experience and the program you are interested in.
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Enrolment data: the above plus identity proof for certificate issuance, educational background, payment records and EMI arrangement details processed by our payment or finance partners.
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Learning data: attendance, lab and project submissions, assessment results, recordings of live sessions in which you participate, and communications in cohort channels.
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Placement data, with your consent: resume, portfolio links, interview records and offer details shared with employer council members.
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Technical data collected automatically: IP address, device and browser type, pages visited, referral source and approximate location, through cookies and analytics tools described below.
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Testimonials, photographs or video, only where you have given separate written consent to their use.
Why we use your data and the lawful basis
Under the Digital Personal Data Protection Act, 2023 (DPDP Act), we process personal data on the basis of your consent or for legitimate uses permitted by the Act.
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To respond to enquiries, schedule demo classes and share program information you have asked for.
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To enrol you, deliver classes, labs, assessments and certificates, and provide learner support.
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To provide placement assistance, including sharing your profile with prospective employers after you opt in.
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To process fees, EMI arrangements, invoices and refunds, and to keep accounting records required by law.
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To improve our website and programs using aggregated analytics and feedback.
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To send you updates about batches, events and content. You can withdraw consent for marketing messages at any time by replying STOP on WhatsApp or using the unsubscribe link in emails.
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To comply with legal obligations, resolve disputes and enforce our terms.
WhatsApp, calls and messaging
When you message us on WhatsApp or call us, we record your number, the content of the conversation and any documents you share, to respond to you and maintain a record of commitments made. WhatsApp is operated by Meta and subject to its own privacy policy; messages are end-to-end encrypted in transit but stored on our business device and CRM.
We do not add you to WhatsApp broadcast lists without consent, and you can ask to be removed at any time by replying STOP or messaging [PLACEHOLDER: WhatsApp number].
Cookies and analytics
Our website uses cookies and similar technologies. You can control cookies through your browser settings; disabling some may affect site functionality.
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Essential cookies required for the website, forms and learner portal to work.
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Analytics cookies, such as Google Analytics and Microsoft Clarity, which help us understand how visitors use the site. Data is aggregated and we have enabled IP anonymisation where the tool supports it.
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Advertising cookies, such as Meta Pixel and Google Ads tags, used to measure campaigns and show relevant ads. These are set only if you accept them through our cookie notice.
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Embedded content, such as YouTube videos or Google Maps, may set their own cookies governed by those providers’ policies.
Who we share data with
We do not sell personal data. We share it only as described here, under contracts that require recipients to protect it.
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Brolly Group companies, including Brolly Software Solutions Pvt Ltd and sister institutes, for program delivery, internships, practicums and shared administrative services.
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Service providers that host our website, learner portal, video classes, CRM, email, payment processing and analytics, acting on our instructions.
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Employer council members and prospective employers, only after you opt in to placement support and only the profile information you approve.
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Practicum host organisations, limited to the information needed to onboard you for the 2-week forward deployment.
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Payment, EMI and finance partners, to process fees and instalments you request.
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Government authorities, regulators or courts where required by law.
Storage, security and retention
Personal data is stored on servers located in India or with cloud providers that may store data outside India under contractual safeguards, as permitted by the DPDP Act and applicable government notifications. We use access controls, encryption in transit, role-based permissions and staff confidentiality obligations to protect your data.
We retain enquiry data for [PLACEHOLDER: retention period for enquiries] after your last contact, learner and certificate records for [PLACEHOLDER: retention period for learner records] to allow certificate verification, and financial records for the period required by Indian tax and company law. Session recordings are retained for [PLACEHOLDER: recording retention period]. Data is deleted or anonymised when no longer needed.
No system is completely secure. If a data breach affecting you occurs, we will notify you and the Data Protection Board of India as required by the DPDP Act.
Your rights under the DPDP Act 2023
As a Data Principal you have the following rights. To exercise them, contact our Grievance Officer using the details below. We respond within the timelines prescribed by law.
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Right to access a summary of the personal data we hold about you and how it is being processed.
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Right to correction and updating of inaccurate or incomplete data, and to erasure of data no longer needed for the purpose it was collected.
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Right to withdraw consent at any time, with the same ease with which it was given. Withdrawal does not affect processing already carried out.
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Right to grievance redressal through our Grievance Officer, and thereafter the right to approach the Data Protection Board of India.
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Right to nominate another individual to exercise your rights in the event of death or incapacity.
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Children’s data: our programs are intended for individuals aged 18 and above. We do not knowingly collect data from children without verifiable parental consent.
Grievance Officer and contact
Grievance Officer: [PLACEHOLDER: grievance officer name], [PLACEHOLDER: designation]. Email: [PLACEHOLDER: grievance email]. Phone: [PLACEHOLDER: phone number]. Address: [PLACEHOLDER: campus address], Hyderabad, Telangana. We acknowledge grievances within [PLACEHOLDER: X] working days and aim to resolve them within the period required under the DPDP Act and its rules.
This policy is governed by the laws of India. Courts in Hyderabad, Telangana have exclusive jurisdiction over any dispute arising from it. Related documents: Terms and Conditions and Refund Policy. General enquiries: see the contact page.